Attracting visitors and ensuring exceptional quality are paramount for any forward-thinking Tourist Office. And to achieve that, it’s crucial to engage your socio-professional partners in the certification process. After all, a Tourist Office’s label can only be earned through the active participation of local tourism service providers. But fear not! We’re here to guide you every step of the way towards obtaining that coveted label. Our Tourist Office has taken proactive measures to support our socio-professional partners throughout the entire certification journey. We’ve crafted a comprehensive set of initiatives that will elevate your services and give you a competitive edge
What actions need to be taken to support certification? ?
- Knowledge is power. That’s why we organize informative meetings designed to introduce the certification criteria and enlighten you on the tremendous advantages of joining this prestigious process. These gatherings also provide an ideal platform for you to have your questions answered and gain a clear understanding of the label’s requirements. Consider it an opportunity to ignite your confidence!.
- Elevate your expertise. We offer exclusive training courses tailored to enhance the quality of your services. Our courses cover everything from top-notch customer reception to service excellence, complaints management, and even the implementation of a cutting-edge quality management system. Armed with these skills, you’ll surpass your customers’ expectations and outshine the competition..
- A quality assessment like no other. We’ve created powerful tools to evaluate the quality of the services you provide as a valued socio-professional partner. Whether it’s through satisfaction questionnaires, meticulous quality audits, or even surprise mystery visits, we leave no stone unturned in assessing your performance. Rest assured, we’ll share the results with you, along with valuable recommendations to further refine and enhance your services.
- Personalized support, just for you. We understand that each service provider is unique, with their own aspirations and challenges. That’s why we offer tailor-made assistance throughout the certification process. Our dedicated team will be by your side, providing regular guidance, expert advice, and all the support you need to meet and exceed the label’s stringent criteria. Your success is our success!.
In a nutshell, our unwavering commitment to supporting our socio-professional partners in obtaining the label ensures an exceptional tourism experience in our destination. By organizing engaging information sessions, delivering top-notch training, implementing meticulous assessments, and providing personalized assistance, we’re fostering a culture of excellence among our local tourism service providers. Together, let’s elevate our destination’s competitiveness and shine brighter than ever before!.
